Using state-of-the-art Speech2Text processors, customer satisfaction calls are transcribed and compared to a historical dataset of known issues. The call issue is classified and available descriptive statistics for that issue are displayed on the analyst dashboard.
Using state-of-the-art Speech2Text processors, customer satisfaction calls are transcribed and compared to a historical dataset of known issues. The call issue is classified and available descriptive statistics for that issue are displayed on the analyst dashboard.
Web crawl for news on gas prices. Represent news texts within a contextual embedding space and add these vectors as features in an autoregressive model predicting next week's opening gas prices.